At ProCredit Bank, integrity and compliance with ethical values are essential in daily activities. All employees are responsible for reporting any illegal, fraudulent, unethical behavior or any activity that violates the principles of ethical conduct.

If you have information or suspicions related to internal fraud, corruption, abuse, ethical issues or any other breach of the Bank’s policies, we encourage you to use the available channels to submit your report.

Your report contributes to risk prevention, maintaining a safe and transparent working environment, and the continuous improvement of internal processes.

Available channels

• Phone – +373 22 836 409. Working hours: Monday – Friday, 09:00 – 18:00, except for public holidays.
• E-mail – mda.whistleblowing@procredit-group.com
• The online form below.
• Postal address – B.C. “ProCredit Bank” S.A., 65 Ștefan cel Mare și Sfânt Blvd., office 901, MD-2001, Chișinău, Republic of Moldova
• At any Bank branch – by submitting the report in physical form; branch addresses can be found HERE.

All reports are reviewed with the utmost attention, in accordance with the Bank’s internal procedures.

Any employee who submits a report has the right to confidentiality and protection against any form of retaliation. Your feedback is essential for maintaining a fair and ethical working environment.
 

Thank you for your involvement and contribution to maintaining a transparent and responsible working environment!