SAFE CARD BLOCKING AND UNBLOCKING – 24/7 

Manage your card quickly and securely – learn how you can block or unblock a card online, in just a few simple steps, directly from Mobile Banking or Internet Banking, without needing to visit the bank.

💳📱 Blocking and unblocking your card via Mobile Banking (available 24/7)

🔒  Card blocking
  • Open the Mobile Banking app.
  • Go to the Cards section.
  • Select the desired card.
  • Tap Block card.
  • Your card will be blocked instantly.
🔓  Card unblocking
  • Open the Mobile Banking app.
  • Go to the Cards section.
  • Select the card you blocked earlier.
  • Tap Unblock card (or Activate card).
  • Your card will be unblocked instantly.

Note: Unblocking is only possible if you temporarily blocked the card through the app.

💳💻 Blocarea și deblocarea cardului prin ProBanking (disponibil 24/7)

 🔒  Blocare card
  • Accesează ProBanking.
  • Navighează la: Meniu → Conturi → Detalii Conturi → Detalii Card.
  • Apasă pe lacătul roșu de lângă cardul dorit.
  • Alege tipul de blocare: Temporar sau Permanent.
  • Apasă butonul Blocare Card.
 🔓  Deblocare card
  • Accesează ProBanking.
  • Navighează la: Meniu → Conturi → Detalii Conturi → Detalii Card.
  • Apasă pe lacătul alb de lângă cardul blocat.
  • Introdu parola și codul SMS primit.
  • Apasă Deblochează Card pentru finalizare.

Notă: Poți debloca doar cardurile blocate temporar de tine. Cardurile blocate permanent sau de bancă necesită contactarea băncii.

When you CANNOT unblock your card by yourself – call the Contact Center immediately!

  • PIN entered incorrectly 3 times → card is automatically blocked
  • Suspicious transactions detected → security blocking by the bank
  • A previous block requested by you via call center or branch → unblocking can only be done by an operator

Essential online security measures

  • For the official Bank website, always access manually www.procreditbank.md
  • For Internet Banking, always access manually eba.procreditbank.md
  • Save these addresses in Favorites/Bookmarks
  • Do NOT click on links received in suspicious emails or SMS messages