We use the latest technologies to detect and prevent cyber intrusions, for example:

• We implement controls that prevent unauthorized access by individuals or networks (Firewalls, intrusion prevention systems, data encryption, etc.)
• We protect the connection between your device and our applications through Secure Socket Layer (SSL) encryption, for example when you log in, fill out a form, or register for online services.

• You authorize transactions and payments through Multi‑Factor Authentication.
• Your online banking session disconnects automatically after 10 minutes of inactivity to prevent unauthorized access.
• Secure access to the mobile version of e‑Banking through biometrics or password.
• We constantly monitor for possible online fraud.
• Mobile applications are developed using the most advanced security technologies.

• You can manage card limits and card status yourself through our digital channels.
• Cards comply with the latest security standards, such as 3‑D Secure.
• You receive an SMS message for every online transaction made with your card.
• We perform online monitoring to prevent potential fraud.

• Keep your contact details up to date so we can reach you quickly if needed.
• Report immediately if you lose your card or phone, or if they have been stolen.