Preventing identity theft is essential. For this reason, it is recommended to use strong and unique passwords.

• Choose passwords that cannot be guessed easily. Avoid family names, birth dates, nicknames, and do not use the same password for multiple websites.
• Do not write down or publish your user IDs, passwords, or sensitive information anywhere.
• Change your passwords periodically and do not share them with anyone — not even with family members.

• Use antivirus and anti-malware programs and keep them updated.
• Regularly update your operating system and the applications on your device.
• Scan any software you download before installing it.
• Do not disable security controls on your phone — it may expose your device to risks.

Social engineering attacks attempt to trick you into revealing sensitive information or performing actions that can lead to fraud.

• If you have doubts about the authenticity of an email, message, or call that appears to be from ProCredit Bank, report it immediately: 0800 000 10, +373 22 27 07 07 or mda.pcb.antifraud@procredit-group.com.
• Be careful with downloaded files — they may look harmless, but some may be malicious.

• Protect your phone or tablet with a password, fingerprint, or facial recognition.
• Regularly check your account activity and immediately report any suspicion.
• Avoid public Wi‑Fi networks for online banking and sending sensitive information.
• Regularly clear your browser cache after online banking sessions.
• Access ProBanking only by manually entering the official address — do not use links from emails.
• Keep your PINs and passwords safe and never share them with anyone.
• Beware of emails promising easy money — if it sounds too good to be true, it probably is.
• Ensure that antivirus, firewall, and automatic updates are enabled, and avoid using unknown computers.

• Install apps only from official stores such as Apple App Store or Google Play Store.
• Always follow the terms and conditions of your bank.
• Be cautious of suspicious pop‑ups during online banking and contact the bank if you have doubts.
• Do not leave your computer unattended when logged into Internet Banking, and always log out properly when finished.

For more information about cybersecurity:

• National Cyber Security Alliance
• EU Agency for Cyber Security